Privacy Policy

1. Our Commitment to Your Privacy

We do not and will never sell your data. We are not in the business of ad-based revenue. Our primary goal is to deliver secure, reliable solutions while respecting your privacy and data ownership.

2. Information We Collect

We collect data in three ways:

a. Information You Provide

This includes details you give us when:

1. Creating an account (e.g., name, email, phone number, company)
2. Requesting support or sales contact
3. Subscribing to newsletters or other content
4. Making payments (we never store full credit card numbers)

b. Automatically Collected Information

When you use our services, we collect:

1. Browser/device details
2. IP address and general location
3. Session logs and activity on our platform
4. Cookies and similar technologies (used sparingly and never for third-party advertising)

c. Third-Party Sources

We may receive data from:

1. Authentication providers like Google or Microsoft
2. Partners or resellers referring your interest in our products
3. Public interactions such as social media comments or product reviews

3. How We Use Your Data

We use your information to:

1. Provide and improve our services.
2. Personalize user experience and settings
3. Communicate product updates, billing, and security alerts
4. Detect misuse or unauthorized access
5. Analyze trends and develop new features

We process your data under one or more of the following grounds:

• Your consent
• Contractual necessity
• Legal obligations
• Our legitimate business interests

4. Your Rights and Choices

You have full control over your data. You can:

• Access and update your information
• Delete or export your data on request
• Opt out of marketing communications
• Manage cookies and browser settings

Users in the European Economic Area (EEA) and certain jurisdictions have additional rights, including objection to processing and data portability.

5. Data You Control (Your Customers’ Data)

If you use our platform to manage your own clients’ or users’ data, that data is yours—we merely process it on your behalf. We won’t use it for any purpose beyond what you instruct us to.

You can:

• Share this data through integrations
• Export it or delete it entirely from our platform
• Request logs or access records upon request

We store your service data as long as your account is active. Upon termination, we follow a secure data deletion cycle within 6 months, including backups.

6. Sharing and Disclosure

We only share your data with:

• Our employees or contractors with a strict need-to-know
• Verified third-party service providers (e.g., payment processors, hosting providers)
• Legal authorities if required by law or court order

We do not share data for advertising, lead generation, or unrelated marketing purposes.

7. Data Security

We implement industry-standard safeguards (encryption, access controls, audits) to protect your data. Our infrastructure is regularly tested and monitored for vulnerabilities.

8. International Data Transfers

Your data may be processed outside your country of residence. When we transfer data internationally, we ensure it’s protected through appropriate legal mechanisms such as Standard Contractual Clauses (SCCs) or equivalent.

9. Children’s Privacy

Our services are not designed for use by individuals under 16 years old. We do not knowingly collect data from minors. If we become aware of such collection, we will promptly delete the information.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. Major changes will be communicated via email or in-app notifications. Continued use of our services after such notice constitutes acceptance of the updated terms.

11. Contact Us

If you have questions, concerns, or requests regarding your data, you may contact

Privacy Team—Xforbit Pvt. Ltd.
Email: legal@xforbit.com